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Title:  Senior Supervisor Information Systems

Requisition ID:  35724
Location: 

Phoenix, AZ, US, 85004-2121

Category:  Information Systems
Description: 

Freeport-McMoRan is a leading international mining company with headquarters in Phoenix, Arizona. We operate large, long-lived, geographically diverse assets with significant proven and probable reserves of copper, gold, and molybdenum. The company has a dynamic portfolio of operating, expansion and growth projects in the copper industry. Freeport-McMoRan is one of the world’s largest publicly traded copper producers, the world’s largest producer of molybdenum and a significant gold producer. We have a long and successful history of conducting our business in a safe, highly efficient and socially-responsible manner.

 

We have the assets, the talent, the drive and the financial strength to provide attractive and rewarding careers of our employees. We encourage you to take the time to explore the opportunity to advance your career at Freeport-McMoRan.

Description

Under the direct supervision of regional IS management, assists in the planning, organization, supervision, coordination and enhancement, maintenance and repair of the sites computer, conventional and wireless telecommunications systems and infrastructure.

  • Provide leadership and demonstrate a passion for results around the successful implementation of shared services IS. Assigns, supervises and reviews the work of supervisors for assigned work unit. Conducts performance evaluations on subordinate staff. Work with IS Supervisor(s) in the development, training and mentoring of local IS support technicians including PC technicians and LAN administrators. Mentors IS staff in safe work behavior.           
  • Monitors all performance and progress related to local IS policy and Compliance Calendar requirements and deadlines.
  • Assist local managers with SOX compliance by providing necessary documentation for process control compliance and testing related to IS infrastructure and servers.
  • Interfaces with local customers on IS support or service issues.  Assists with resolving escalated customer service issues for site.
  • Works with other site supervisors and Regional IS manager to insure inter-operability and process standardization.
  • Leads process teams for enterprise-wide process improvement in IS best practice.
  • Communicates local IS issues to regional and enterprise management and strives to build harmonious relationships.
  • Plans and manages local IS capital projects.
  • Maintains projected IS cost forecasts and reconciles actual to budgeted IS spend for the site.
  • Perform other duties as required.

Qualifications

Minimum Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or closely related field and five (5) years experience in a computer technology service delivery capacity, OR
  • Associate's Degree or IT Certificate and seven (7) years of related IT experience, OR
  • High School diploma or GED and nine (9) years experience in a computer technology service delivery capacity.
  • Knowledge of computer hardware, software, conventional and wireless telecommunications networks.
  • Knowledge of technical journals, software manuals, hardware manuals used in the installation and maintenance of computer systems.
  • Knowledge of computer peripherals, including printers, modems, scanners, fax machines and specialized adaptive equipment.
  • Knowledge of occupational hazards and safety precautions.  Skilled in following safety practices and recognizing hazards.
  • Able to motivate, communicate with and instruct/train others, using both technical and non-technical language to explain complex subjects and processes.
  • Ability to commnicate effectively, both orally and in writing, and present information to a wide variety of audiences.

Criteria/Conditions:

  • Work is mostly performed in an office setting.  Occasionally work will be performed in a mine, outdoor or manufacturing plant setting.
  • While performing the duties of this job, the employee is regularly required to stand, sit, demonstrate manual dexterity, climb stairs, talk hear and see.
  • Occasionally may be required to lift moderately heavy objects (up to 25 pounds) during the course of the workday.
  • Personal protective equipment is required when performing work in a mine, outdoor, manufacturing plant environment, including hard hat, hearing protection, safety glasses, safety footwear, and other protective equipment as required.

Freeport-McMoRan has reviewed the jobs at its various office and operating sites and determined that many of these jobs require employees to perform essential job functions that pose a direct threat to the safety or health of the employees performing these tasks or others.  Accordingly, the Company has designated the following positions as safety-sensitive:

  • Site-based positions, or positions which require unescorted access to site-based operational areas, which are held by employees who are required to receive MSHA, OSHA, DOT, HAZWOPER and/or Hazard Recognition Training; or 
  • Positions which are held by employees who operate equipment, machinery or motor vehicles in furtherance of performing the essential functions of their job duties, including operating motor vehicles while on Company business or travel (for this purpose “motor vehicles” includes Company owned or leased motor vehicles and personal motor vehicles used by employees in furtherance of Company business or while on Company travel); or
  • Positions which Freeport-McMoRan has designated as safety sensitive positions in the applicable job or position description and which upon further review continue to be designated as safety-sensitive based on an individualized assessment of the actual duties performed by a specifically identified employee.

Equal Opportunity Employer/Protected Veteran/Disability


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