Title:  Infrastructure Technician I

What You Will Do

• Set-up, deliver and install personal computers, telephones, networking, and peripheral equipment using established and defined procedures and processes. 
• Perform preventative maintenance on voice and data communication systems and associated hardware maintaining accurate documentation. 
• Actively participate in Safety and Environmental programs, ensure MIS policy compliance and site operational goals. 
• Perform voice, network, and PC and basic wireless troubleshooting to isolate and diagnose infrastructure problems. 
• Perform other duties as required. 

What You Bring To Freeport

• Two (2) years of experience in computer/electronic systems hardware/software troubleshooting, maintenance, and repair. 
• Demonstrated technical expertise in the installation, repair and maintenance of PC hardware, software, printers, fax machines and telephone handsets. 
• Ability to effectively analyze, troubleshoot and diagnose issues with computers, peripherals, cellular and voice systems. 
• Basic understanding of networking concepts, protocols and technology including wireless networking equipment 
• Basic knowledge of voice systems (PBX/VoIP) 
• Skill in effective communication, both verbal and written 
• Ability to work weekends, holidays, rotating shifts and both scheduled and unscheduled overtime as business dictates. 
• Must be customer service-oriented and possess good organizational skills. 
• Ability to develop and maintain awareness of occupational hazards and safety precautions. 
• Skilled in following safety practices and recognizing hazards. 

Preferred Qualifications

• High School diploma or GED 
• A+ Certification 
• Network+ Certification