Title:  Senior Supervisor Information Systems

Description

• Provides leadership and demonstrates a passion for results around the successful implementation of Shared Services IS
  • Assigns, supervises and reviews the work of Supervisors for assigned work unit
  • Conducts performance evaluations on subordinate staff
  • Works with IS Supervisor(s) in the development, training and mentoring of local IS support technicians including PC Technicians and LAN Administrators
  • Mentors IS staff in safe work behavior
• Monitors all performance and progress related to local IS policy and Compliance Calendar requirements and deadlines
• Assists local Managers with SOX compliance by providing necessary documentation for process control compliance and testing related to IS infrastructure and servers
• Interfaces with local customers on IS support or service issues; assists with resolving escalated customer service issues for site
• Works with other site Supervisors and Regional IS manager to insure inter-operability and process standardization
• Leads process teams for enterprise-wide process improvement in IS best practice
• Communicates local IS issues to regional and enterprise management and strives to build harmonious relationships
• Plans and manages local IS capital projects
• Maintains projected IS cost forecasts and reconciles actual to budgeted IS spend for the site
• Performs other duties as required

Qualifications

Minimum Qualifications

• Bachelor's degree in Computer Science, Information Technology, or closely related field and five (5) years of experience in a computer technology service delivery capacity; OR
• Associate's degree or IT Certificate and seven (7) years of related IT experience; OR
• High School diploma or GED and nine (9) years of experience in a computer technology service delivery capacity
• Knowledge of computer hardware, software, conventional and wireless telecommunications networks
• Knowledge of technical journals, software manuals, hardware manuals used in the installation and maintenance of computer systems
• Knowledge of computer peripherals, including printers, modems, scanners, fax machines and specialized adaptive equipment
• Knowledge of occupational hazards and safety precautions
• Skilled in following safety practices and recognizing hazards
• Able to motivate, communicate with and instruct/train others, using both technical and non-technical language to explain complex subjects and processes
• Ability to communicate effectively, both orally and in writing, and present information to a wide variety of audiences

Preferred

• None

Criteria/Conditions

• Ability to understand and apply verbal and written work and safety-related instructions and procedures given in English
• Ability to communicate in English with respect to job assignments, job procedures, and applicable safety standards
• Must be able to work in a potentially stressful environment
• Work is mostly performed in an office setting
• Occasionally work will be performed in a mine, outdoor or manufacturing plant setting, which may include exposure to extremes in temperature and humidity, moving mechanical parts, risk of electrical shock, toxic chemicals, explosives, fumes or airborne particles
• While performing the duties of this job, the employee is regularly required to stand, sit, demonstrate manual dexterity, climb stairs, talk, hear and see
• Occasionally may be required to lift moderately heavy objects up to twenty-five (25) pounds during the course of the workday
• Personal protective equipment is required when performing work in a mine, outdoor, manufacturing plant environment, including hard hat, hearing protection, safety glasses, safety footwear, and other protective equipment as required
• Freeport-McMoRan promotes a drug/alcohol free work environment through the use of mandatory pre-employment drug testing and on-going random drug testing as per applicable State Laws