Title:  Supervisor Company Housing

Description

Under general supervision, supervises, coordinates and controls the safe and efficient operation of an assigned work unit.

• Assigns, supervises, and reviews the work of staff in a facilities and public recreation management setting
• Implements customer service improvement programs according to management guidance
• May participate in the full range of the daily operational duties with the members of the facilities team
• Inspects and evaluates work in progress, identifies any issues, and is expected to initiate remedial action
• Conducts performance evaluations, provides leadership and support to subordinate staff
• Prepares estimates of the staffing, maintenance and resource requirements for projected work activities
• Maintains adequate inventory of equipment and consumables to operate a variety of community assets effectively 
• Approves purchases of materials and equipment, maintains employee time, and interfaces with maintenance staff
• Participates as a company representative in community relations and other town site development activities  
• Trains staff in the area safety procedures communicating company safety messaging regularly and clearly
• Maintains leasing records, financial data in addition to supervising rental and utility billing for the company
• Facilitates cross departmental alignment of housing management to overall company business objectives 
• Performs other duties as required

Qualifications

Minimum Qualifications

• High School diploma or GED and five (5) years of related experience, including supervisory or lead experience, OR
• Bachelor's degree with at least one (1) summer internship experience (or equivalent) working in a facility and/or real estate management position
• Additional certifications or licensure appropriate to the job may be required
• Knowledge of supervisory methods and techniques
• Skilled in resolving day-to-day questions/problems regarding leasing, real estate, public facilities and allocation resources needed to ensure smooth operation of a busy work environment
• Skilled in budget forecasting preparation, monitoring and administration
• Ability to develop and maintain an ongoing quality service to company employees and residents
• Skilled in following safety practices and recognizing hazards
• Ability to communicate effectively, both orally and in writing

Preferred

• Supervision of operations of swimming pools, fitness center, and public recreation areas other community assets

• Previous experience working in a facilities, customer service or property management environment is an asset

• Experience of performing communication of site safety messaging and reviews to department staff

• Experience with leasing of rental, utilities and services to townsite occupants

• Experience with the implementation of residential and commercial leases and landlord tenant contracts

• Experience with motel, guest property and RV park management

• Knowledge of interfacing with facilities and maintenance management personnel

• Demonstrable experience in customer relationship management including dispute resolution skills

Criteria/Conditions

• Ability to understand and apply verbal and written work and safety-related instructions and procedures given in English
• Ability to communicate in English with respect to job assignments, job procedures, and applicable safety standards
• Must be able to work in a potentially stressful environment

• Work may be performed in a mine or manufacturing plant setting, which may include exposure to extremes in temperature and humidity, moving mechanical parts, risk of electrical shock, toxic chemicals, explosives, fumes or airborne particles

• While performing the duties of this job, the employee is regularly required to stand, sit, demonstrate manual dexterity, climb stairs and ladders, work on elevated platforms, talk, hear and see
• Occasionally may be required to lift moderately heavy objects up to thirty (30) pounds during the course of the workday
• Personal protective equipment is required when performing work in a mine, outdoor, or manufacturing plant environment, including hard hat, hearing protection, safety glasses, safety footwear, and as needed, respirator, rubber steel-toe boots, protective clothing, gloves and any other protective equipment as required
• Freeport-McMoRan promotes a drug/alcohol free work environment through the use of mandatory pre-employment drug testing and on-going random drug testing as per applicable State Laws