Title:  Manager Delivery and Testing Governance

What You Will Do

Subject matter expert for testing within MIS; including creating, owning policies and templates as well as providing coaching, assistance and KPI measurements on performance of testing. This role also oversees the successful planning, execution, and delivery of multiple technology projects and initiatives, ensuring quality, cost, and timely delivery while providing meaningful business value and serving as a liaison across teams.

(1) In this role, you oversee delivery of complex IT programs, managing scope, budget, timelines, quality, value metrics, and acting as escalation point for risks and barriers.

(2) As the Mgr Delivery and Testing Governance, you act as SME by creating and maintaining testing policies, frameworks, and templates, providing guidance and metrics for Qtest teams.

(3) You will partner with BSAs and business teams to translate challenges into goals, communicate with stakeholders, and provide transparent, data-driven updates.

(4) You lead cross-functional teams, promoting collaboration, accountability, and continuous improvement across Agile and Waterfall methods.

(5) You will manage governance and risk, identifying dependencies and ensuring compliance with policies and standards.

What You Bring To Freeport

• Bachelor’s degree and eight (8) years of experience in information services, process technology field, or project management experience on medium to large system implementations

OR

• Associate degree and ten (10) years of experience in information services, process technology field, including four (4) years of project management experience on medium to large system implementations

OR

• High School diploma or equivalent and twelve (12) years of experience in information services, process technology field, including four (4) years of project management experience on medium to large system implementations
• Strong knowledge of testing procedures
• Excellent proven abilities in Qtest
• Strong written and verbal communication skills, including high comfort level presenting to audiences
• Ability to manage projects of some complexity without supervision
• Ability to travel to subsidiary locations as necessary
• Strong experience in Microsoft Office Word, Excel, Outlook, Project, Visio, and SharePoint
• Excellent organizational, prioritization, and multitasking skills
• Proven ability to interact effectively with all levels of management and diverse stakeholders
• Excellent customer service orientation
• Strong judgment, critical thinking, and decision-making skills
• Ability to handle and maintain confidentiality
• Ability to influence indirectly and remove barriers to success
• High level of experience with Agile, Waterfall, and hybrid delivery methodologies
• Working knowledge of project management tools such as Jira, Azure DevOps, MS Project, or ServiceNow

Preferred Qualifications

• 8–10 years of experience in IT project or delivery management across software development, infrastructure, or digital transformation projects
• Strong experience managing medium- to large-scale IT projects with cross-functional teams and global impacts
• Exceptional problem-solving, organizational, and multitasking skills
• Exceptional stakeholder communication and negotiation abilities
• Experience with vendor and third-party management
• Excellent understanding of Agile, Waterfall, and hybrid delivery methodologies
• Exceptional knowledge of project management tools such as Jira, Azure DevOps, MS Project, or ServiceNow
• Strong leadership and interpersonal skills
• Ability to balance technical understanding with business acumen
• Ability to work under pressure and adapt to fast-paced environments
• Passion for delivering high-quality IT solutions that drive business value