Title:  Systems Architect III - Exchange

Description

• Architect and design electronic communications solutions in accordance with the chosen strategies.
• Provide technical guidance and oversight to research, troubleshoot, and resolve problems involving electronic communications and perform root cause analysis.
• Define and enforce Policies & Standards for Electronic Mail usage and support.
• Evaluate and optimize application performance and identify performance improvement options and monitoring opportunities.
• Collaborate and coordinate with other areas, both within the Technology Organization and within the business.
• Strategize and innovate solutions to client problems within service level time frames.
• Research and recommend implementation and communication of new features and capabilities within the Microsoft 365 suite.
• Plan and execute projects, communicate progress, problems, and best practices to management, leads, and team.
• Define and oversee the daily administration of electronic communications services/software including Exchange, M365 (Exchange Online), Proofpoint, Outlook, mail routing, etc.
• Responsible for global cost and storage management for the platform.
• Lead and mentor the development, validation and documentation of work processes and automations that increase team effectiveness and promote self-service.
• Perform other duties as requested.

Qualifications

Minimum Requirements:

• Bachelor’s degree and eight (8) years of experience in a technology related field, including five (5) years of experience with relevant technologies;

OR

• Associates degree and ten (10) years of experience in a technology related field, including five (5) years of experience with relevant technologies;

OR 

• High School Diploma and twelve (12) years of experience in a technology related field, including five (5) years of experience with relevant technologies
• Experience designing and implementing Microsoft Exchange On-premises and Exchange Online solutions
• Experience with email/messaging security 
• Expert knowledge of Microsoft Exchange (online) and its integration with other Microsoft 365/Azure solutions required
• Competent knowledge in the use of PowerShell for configuration/administration and scripting operational tasks required
• Ability to influence and collaborate with other Microsoft 365 architects and engineers required
• Knowledge working with MS Windows operating systems and mail client applications (e.g., Outlook) on servers, workstations, laptops, or tablets

Preferred Qualifications:

• Bachelor’s Degree in Computer Science, Information Systems, or Engineering
• Minimum of 10 years of relevant work experience designing and implementing Microsoft Exchange on-prem and Minimum of 5 years’ experience on Exchange Online solutions required
• Previous experience administering 3rd party Email Security products (e.g., Proofpoint) highly desired and experience with mail routing and email security
• Experience in enabling Email for applications such as SAP, SuccessFactors, S4Hana, ServiceNow, and all other applications
• Experience on Third Party application integration and add-ins to Outlook
• Knowledge of a wide array of Microsoft 365 and Azure configurations highly desired
• PowerShell scripting or other script language experience highly desired
• Project management with five (5) years of experience leading technology project teams.
• Experience with Microsoft Online (O365/M365) environment including SharePoint, Teams, OneDrive, Forms, Whiteboard, Delve, Word, PowerPoint, and Excel.
• Experience working in Agile project management methodology and Agile teams. Skilled in collaborating with Developers, Architects, and Business Customers.
• Experience collaborating directly with stakeholders to identify, analyze and gather solution requirements.
• Experience analyzing business processes and using requirements to develop common data models.
• Experience with data analysis and manipulation.
• Experience with Visio and project management software (MSProject, Planner, DevOps).
• Embodies Freeport Edge principles and behaviors.
• Specific knowledge of data, networking, computer system security, and general knowledge of other technology infrastructure components
• Knowledge of capacity planning and disaster recovery issues in a hybrid Exchange environment required
• Knowledge of Microsoft Teams and its integration with Exchange Online desired
• Elevated level of knowledge working in MS Windows operating systems at both the server & workstation level
• Strong ability to learn modern technology and consume information quickly
• Strong research, analytical and troubleshooting skills
• Working knowledge of TCP/IP protocols